Senior Product Owner (Secret Clearance)
Core
Lead product vision, roadmap development, and delivery alignment for a complex federal ServiceNow program, serving as the primary connector between mission stakeholders, delivery teams, and technical leads.
Role type
Senior Product Owner (ServiceNow)
Builds
ServiceNow capabilities and workstreams for federal mission stakeholders
Domain
Federal government / Enterprise workflow automation (ServiceNow)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product ownership, Agile delivery, Business analysis, Requirements elicitation, Roadmap prioritization, Stakeholder management, ServiceNow platform knowledge, User story definition, Release governance, Risk management
Preferred skills
ServiceNow ITSM/CSM/HRSD/ITOM modules, SAFe, Process modeling (Visio/Lucidchart), Enterprise modernization, Mentoring, Federal contracting experience
Technologies
ServiceNow, Jira, Confluence, Visio, Lucidchart
Responsibilities
Communicate product vision and integrated roadmap; Translate stakeholder needs into epics, features, and release objectives; Lead product discovery and requirements refinement; Define and maintain epics/features for delivery; Facilitate product-priority decisions; Partner with architects and developers to ensure feasibility; Monitor delivery progress and escalate risks; Support UAT and release planning; Ensure platform health and upgradeability.
Seniority
Senior, hands-on IC