ServiceNow Developer (Top Secret Clearance Required)
Core
Designing, configuring, and implementing ServiceNow applications to meet client business requirements.
Role type
ServiceNow Developer
Builds
ServiceNow applications and integrations for clients
Domain
IT Service Management (ITSM) / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform configuration, JavaScript scripting, GlideScript, data migration, system integration, business rule development, UI customization, technical documentation, testing and QA, incident resolution, security compliance adherence
Preferred skills
ServiceNow Now Assist features, AI Agent capabilities, ITIL processes, workflow configuration, complex workflow creation, external system integration techniques, troubleshooting, problem-solving, analytical abilities
Technologies
ServiceNow, JavaScript, GlideScript
Responsibilities
Translate business requirements into ServiceNow solution designs, develop and maintain complex scripts and business rules, support data migration from legacy systems, integrate ServiceNow with other applications, create technical documentation, conduct testing and quality assurance, support end-user training, assist in change management, troubleshoot technical issues, adhere to security best practices, provide technical guidance to associate developers, collaborate with project managers and stakeholders
Seniority
Mid-level, hands-on IC
