Sales Coordinator
Core
Administrative support for sales teams and customers, handling orders, inquiries, and CRM data for digital publishing products.
Role type
Sales Operations Coordinator
Builds
Sales processes and customer access for digital journals, books, and databases
Domain
Publishing and digital content
Deliverable
product features
Required skills
CRM management, order processing, invoicing, data reporting, market research, travel coordination
Preferred skills
English proficiency, Microsoft Excel, sales administration experience, publishing industry knowledge
Technologies
Salesforce, Microsoft Office, Contract-Lifecycle-Management systems
Responsibilities
Manage customer inquiries regarding pricing and access; Process new and renewal orders for digital products; Maintain accuracy of customer information in CRM systems; Compile business reports for customer usage; Assist with market research and prospecting activities; Coordinate travel arrangements and scheduling
Seniority
Entry-level, administrative support
