Program Manager, Technology & Operations Skills Development
Core
Design and deliver manager and leader skills development programs for Technology & Operations leaders to advance their capabilities and support business strategy.
Role type
Senior Learning & Development Program Manager (Technology & Operations)
Builds
Manager and leader skills development programs, learning strategies, and performance-focused solutions for the Technology & Operations portfolio.
Domain
Financial Services / Corporate Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Learning design and facilitation, Program management, Strategic planning, Data analysis, Change management, Vendor management, Risk management, Business case development, Stakeholder influence, Cross-functional collaboration
Preferred skills
AI application for learning design, Industry trend analysis, Creative problem solving
Technologies
Learning management platforms, Analytics tools, Reporting dashboards
Responsibilities
Identify business needs and develop effective learning programs; Analyze program outcomes and recommend enhancements; Manage vendor relationships and ensure SLA compliance; Design measurable sustainment strategies and risk mitigations; Develop business cases and strategic roadmaps; Lead communication strategies to influence behavior; Monitor industry developments and update programs accordingly.
Seniority
Senior, hands-on IC with strategic advisory responsibilities