Part-Time Patient Access Customer Service Representative
Core
First point of contact for patients, ensuring fast, compassionate, and accurate access to care by managing registration, insurance verification, and data entry.
Role type
Part-time Patient Access Representative (Customer Service)
Builds
Patient registration workflows and timely access to care for hospitals and health systems
Domain
Healthcare / Patient Access / Revenue Cycle
Deliverable
physical/clinical work
Required skills
Customer service, communication, multitasking, attention to detail, phone handling, data entry, insurance plan navigation
Preferred skills
Patient access, medical registration, insurance verification, front desk experience
Responsibilities
Assist patients and families with the check-in process, answer phones and gather patient information, navigate diverse insurance plans and collect co-pays, enter demographics and medical data, collaborate with nurses and physicians to ensure smooth patient flow
Seniority
Entry-level, no prior healthcare experience required