Part Time Patient Customer Service Representative (Open)
Core
Patient Customer Service Representative responsible for patient check-in, registration, and answering questions at a hospital.
Role type
Patient Registration Specialist
Builds
Patient intake and registration workflows
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Customer service, multi-tasking, technology proficiency, typing, phone answering, data entry
Preferred skills
Medical experience
Responsibilities
Answer phones and intake patient information, collect patient and insurance details, assist patients with registration in a fast-paced environment, listen to patients to address concerns and build rapport, work across multiple computer screens and programs
Seniority
Entry-level, individual contributor
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