Customer Service Representative - Part Time Patient Registration
Core
Patient registration and check-in support for hospital patients, collecting accurate information while addressing patient anxiety and questions.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient intake data and registration records for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service experience, multi-tasking, technology proficiency, typing speed, phone answering, data entry accuracy, compassion, adaptability to fast-paced environments
Preferred skills
Medical experience
Responsibilities
Answer phones and work on computers to intake patient information; Collect patient and insurance details accurately; Listen to patients to ease anxiety and build rapport; Work quickly in a busy environment with frequent interruptions; Assist patients physically with registration completion