Business Systems Quality Assurance Manager - Augusta
Core
Directing and overseeing the analysis and design of business procedures for complex revenue service processing operations, their transition to digital processing, and adherence to quality standards.
Role type
Managerial Business Systems Quality Assurance Manager
Builds
Complex revenue service processing operations and digital transitions
Domain
Public sector / State Revenue Services / Systems Analysis
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project management, Systems analysis, Business analysis, Team supervision, Risk assessment, Quality control standards, Security controls, Business continuity planning, Incident response, Asset lifecycle management
Preferred skills
Safeguarding operations management, Business continuity, Disaster recovery, Policy planning
Technologies
N/A
Responsibilities
Direct operation planning and system project design; Develop and evaluate policies for NIST compliance; Establish quality control standards and business requirements; Oversee analysis, testing, and validation of systems; Provide expert technical advice on QA and safeguards; Monitor interagency and vendor relationships on safeguards; Maintain documentation of hardware and software assets; Establish internal controls for financial and asset data integrity.
Seniority
Managerial, supervising teams and units