Head of Quality Assurance and Business Analyst (PLUK)
Core
Leads a hybrid team of Business Analysts and QA professionals to align business requirements with technical delivery for insurance technology solutions.
Role type
Senior IC Head of Business Analysis and Quality Assurance
Builds
Life insurance policy administration systems and regulatory compliance solutions
Domain
Insurance technology and regulatory compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Requirements gathering and analysis, Functional and technical specification creation, Stakeholder collaboration, Process flow diagramming, Backlog management, Life insurance domain expertise, UAT coordination, Business process improvement, QA test planning and execution, Defect management, QA automation strategy, Data privacy and security compliance
Preferred skills
Mentoring and coaching, Digital transformation strategy, QA tool implementation
Technologies
JIRA, JIRA Xray
Responsibilities
Lead requirements gathering and analysis across business units, Translate complex business and regulatory requirements into functional and technical specifications, Oversee creation and maintenance of BRDs, FSDs, and Process Flow Diagrams, Supervise QA activities including test planning, execution, and reporting, Review and approve test plans, test cases, and test strategies, Ensure defect management and tracking via JIRA, Identify process gaps and propose business process improvements, Mentor and coach Business Analysts
Seniority
Senior, hands-on IC with team leadership