Head of Quality Assurance and Business Analyst (PLUK)
Core
Leads a hybrid team of Business Analysts and QA professionals to align business requirements with technical delivery for insurance technology solutions.
Role type
Senior IC Head of Business Analysis and Quality Assurance
Builds
Insurance technology solutions, policy administration systems, and regulatory compliance features
Domain
Life insurance, policy administration, regulatory compliance
Required skills
Requirements gathering and analysis, Functional and technical specification creation, Stakeholder collaboration, BRD and FSD documentation, Backlog management, Life insurance domain expertise, UAT coordination, Process improvement, QA test planning and execution, Defect management, QA automation, Data privacy and security compliance
Preferred skills
Mentoring and coaching, Digital transformation strategy, QA tool implementation
Technologies
JIRA, JIRA Xray
Responsibilities
Lead requirements gathering and analysis across business units, Translate complex business and regulatory requirements into functional and technical specifications, Oversee the creation and maintenance of BRDs, FSDs, and Process Flow Diagrams, Supervise QA activities including test planning, execution, and reporting, Review and approve test plans, test cases, and test strategies, Ensure defect management and tracking via JIRA, Promote and enforce QA best practices including automation, Mentor and coach Business Analysts, Drive alignment between BA and QA functions for end-to-end traceability
Seniority
Senior, hands-on IC with team leadership
