Senior Associate, Process Manager (Hybrid)
Core
Optimize operational efficiency and minimize risk in bank operations by mapping, analyzing, and redesigning core banking processes using data analytics and process engineering.
Role type
Senior Associate Process Manager (Bank Operations)
Builds
Optimized operational workflows and control metrics for core banking initiatives
Domain
Banking / Operations / Process Engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Process mapping, Lean Six Sigma (DMAIC), Business Process Management (BPM), Agile frameworks, Data collection, Trend analysis, Root-cause analysis, Cross-functional partnering, Risk mitigation, Executive presentation
Preferred skills
Project Management, Compliance or Risk Management experience
Technologies
Microsoft Office, G Suite
Responsibilities
Develop end-to-end process maps and value stream maps; Utilize Lean Six Sigma and Agile to identify bottlenecks and reduce waste; Establish control metrics to monitor process health; Extract and analyze operational data to identify trends and risks; Conduct root-cause analysis for operational breakdowns; Represent operations in change control forums and agile teams; Synthesize data for senior leadership presentations; Deliver training on modified workflows.
Seniority
Senior Associate, hands-on IC