Café Ambassador- Walnut Creek (Part Time)
Core
High-end service specialist and digital banking guide who bridges the gap between digital innovation and human connection in a modern community hub.
Role type
Customer-facing banking guide (Cafe Ambassador)
Builds
Digital banking adoption and community engagement for Capital One customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, digital troubleshooting, event hosting, conflict de-escalation, brand advocacy
Preferred skills
Banking experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital tools, host local financial health events, advocate for customers and resolve complaints, foster an inclusive environment, support surrounding cafes
Seniority
Entry-level to Mid-level, hands-on IC
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