Café Ambassador - Westfield Southcenter
Core
High-end service specialist and digital banking guide who bridges the gap between digital innovation and human connection in a modern community hub.
Role type
Customer-facing banking guide (non-sales)
Builds
Digital banking adoption and community engagement
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, digital troubleshooting, de-escalation, event hosting, compliance adherence, adaptability
Preferred skills
Banking experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital tools, host local financial health events, resolve customer complaints, and advocate for customers while adhering to compliance requirements.
Seniority
Entry-level to Mid-level, hands-on IC
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