Café Ambassador - Pioneer Courthouse Square - Portland
Core
High-end service specialist and digital banking guide who bridges the gap between digital innovation and human connection in a community hub.
Role type
Customer-facing banking guide (Cafe Ambassador)
Builds
Digital banking adoption and community engagement for Capital One customers
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, digital ecosystem guidance, conflict de-escalation, event hosting, compliance adherence, physical mobility
Preferred skills
Banking experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital tools, share product value without sales quotas, host local financial health events, resolve customer complaints, and foster an inclusive environment.
Seniority
Entry-level to Junior, hands-on IC
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