Sr. Associate, Business Development - Hotel Connectivity Account Manager
Core
Managing a portfolio of hotel connectivity partners, ensuring technical health (uptime, latency) and driving commercial strategy for travel tech integrations.
Role type
Senior IC technical account manager (hotel connectivity)
Builds
Connectivity integrations between hotels and travel platforms (CRS, OTAs)
Domain
Travel technology / Hospitality
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Hotel distribution knowledge, API integration (CRS/OTA), SQL, data visualization, partner onboarding, technical troubleshooting, commercial strategy
Preferred skills
Multi-property portfolio management, legacy system navigation, emerging tech adoption
Technologies
SQL, visualization tools, CRS APIs, OTA connections
Responsibilities
Monitor supplier technical performance (availability, latency, uptime); troubleshoot and resolve integration issues; build and maintain dashboards/alerts; onboard new connectivity partners; translate partner pain points into product requirements; drive content quality improvements
Seniority
Senior, hands-on IC