Product Manager II
Core
Develop customer-centric engagement and communication strategies for Retail Lending products to help customers onboard and deepen relationships.
Role type
Product Manager II (Engagement Strategy)
Builds
Customer engagement initiatives, communication playbooks, and product features for Retail Lending
Domain
Banking / Retail Lending
Deliverable
product features
Required skills
Project management, process documentation, customer research, competitive intelligence, product lifecycle management, risk management
Preferred skills
Business acumen, design thinking, emerging technologies, innovation, solutions development
Technologies
Project management tools
Responsibilities
Maintain centralized repository for customer communications and creative assets; develop and improve process documentation and playbooks; oversee customer research and competitive intelligence; analyze product and market trends to design innovative features; monitor business results and recommend product or marketing modifications.
Seniority
Mid-level, hands-on IC
