Omnichannel Growth Manager
Core
Oversees end-to-end management of assigned products and services, leading the modernization and digitization of customer acquisition programs to transform paper-based processes into seamless digital experiences.
Role type
Senior Product Manager (Omnichannel Growth)
Builds
Digital application journeys, QR code-enabled account opening experiences, and innovative acquisition solutions for a major bank.
Domain
Banking / Financial Services / Digital Transformation
Deliverable
product features
Required skills
Product lifecycle management, digital transformation, cross-functional project leadership, P&L management, market research, regulatory compliance, stakeholder management, strategic planning, competitive analysis, budget management
Preferred skills
Experience with 3rd party distribution channels, advanced analytical software tools, knowledge of emerging market trends
Technologies
MS Office, analytical software tools, digital application platforms
Responsibilities
Lead the modernization and digitization of customer acquisition programs; Drive the development and rollout of digital application journeys; Monitor and analyze program performance to improve acquisition outcomes; Ensure customer communications meet regulatory and compliance requirements; Identify and mitigate risks throughout the product lifecycle; Contribute to the relaunch and enhancement of customer acquisition programs.
Seniority
Senior, hands-on IC