Patient Access Specialist
Core
Register patients, schedule appointments, and manage pre-registration data including insurance and demographic information across emergency, outpatient, and lab departments.
Role type
Patient Access Specialist (Registration)
Builds
Patient registration records and appointment schedules
Domain
Healthcare / Patient Access
Required skills
Medical terminology, ICD-9/10 and CPT coding, HIPAA compliance, Microsoft Office, wheelchair transport
Preferred skills
Customer service experience, Healthcare industry experience
Responsibilities
Register patients and obtain biographical data, Schedule appointments and perform pre-registration, Answer phones and direct calls, Relay patient information per HIPAA, Prepare patient liability estimations, Transport and escort patients via wheelchair, Coordinate with physician offices for authorizations and lab scripts
Seniority
Entry-level to Mid-level