CareerPlan

Mgr, Patient Access Implementation

Grand Rapids, MI, USFull-time2026-11-12 → 2026-11-13

Core

Oversees command center activities and the offboarding of service lines from integrations, coordinating at-the-elbow support for onboarding staff during go-live, facilitating real-time issue resolution, and guiding service lines through stabilization to Operations support.

Role type

Manager, Patient Access Implementation

Builds

Ambulatory scheduling services transition to centralized Operations

Domain

Healthcare administration / Patient Access

Required skills

Patient access management, Healthcare administration, Team leadership, HIPAA compliance, Process improvement, Data analysis, Stakeholder coordination, Policy enforcement

Preferred skills

Revenue cycle management, Healthcare financial management, Physician practice management, Business intelligence, Managed care

Technologies

None explicitly stated

Responsibilities

Manage Integrations Support team including hiring and training, Deploy team members to support integration activities, Analyze patient flow and access data to identify bottlenecks, Coordinate with clinical departments and external partners, Ensure issues are tracked and resolved during go-live, Implement policies safeguarding patient information privacy

Seniority

Manager, hands-on leadership