Health Information Supervisor
Core
Lead a team of Health Information Specialists (HIS) to manage client workflows, ensure compliance with guidelines, and handle escalated situations for healthcare data requests.
Role type
Service Delivery Supervisor (People management & operations)
Builds
Client service workflows and compliant data release processes
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
Team leadership, workflow management, quality assurance, HIPAA compliance, process improvement, stakeholder communication, data review, escalation handling
Preferred skills
Leadership experience, customer service, data entry, Release of Information/HIM experience, EMR experience (EPIC, Cerner), production/metric-based work experience
Technologies
Power BI, MS Office, EPIC, Cerner
Responsibilities
Lead and train the HIS staff, manage workflow and productivity, handle escalated client situations, lead the Audit Team for Payor requests, review data and provide solutions, coordinate with client management on complex issues, oversee escalation calls from centralized centers
Seniority
Mid-level, hands-on IC with team leadership
