NDS Program Office IT Program Administrator - Cloud Altassian Administrator
Core
Owns technical health and governance of the Atlassian Cloud ecosystem (Jira, Confluence) and evolves into IT Program Administration covering change management, CMMI process documentation, and SDLC governance.
Role type
Senior IC Atlassian Cloud Administrator transitioning to IT Program Administrator
Builds
Cloud-native automation solutions, governance frameworks, and process documentation for NDS IT programs
Domain
Education technology / Student loan servicing / IT Process Governance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Atlassian Cloud administration, Python/Groovy scripting, Jira Automation, SSO/identity integration (SAML/SCIM), SDLC/Agile methodologies, value stream mapping, AI tool fluency
Preferred skills
Change management certification (Prosci/CCMP), NIST/CMMI compliance knowledge, Power BI, Atlassian Cloud certification, data center-to-cloud migration experience
Technologies
Jira, Confluence, ScriptRunner, Forge, REST API, Okta, Azure AD, Python, Groovy, Power BI
Responsibilities
Administer Atlassian Cloud platform health and governance; write/maintain automation scripts and rules; mentor other administrators; facilitate change management activities; document and improve software lifecycles; interpret regulatory documentation (CMMI, NIST, FSA Contract)
Seniority
Senior, hands-on IC with growth path to program management
