Sr. IT Systems Administrator, IT Applications
Core
Senior technical leader and Subject Matter Expert for collaborative platforms (Atlassian suite) and architecting/maintaining critical integrations connecting SaaS tools, CRM, ERP, and internal applications.
Role type
Senior IT Systems Administrator, IT Applications
Builds
RESTful APIs, GraphQL endpoints, webhooks, and automated workflows connecting SaaS platforms and internal systems
Domain
Enterprise IT, SaaS Integration, Atlassian Ecosystem
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Atlassian suite administration (Jira, Confluence, JSM), RESTful API design, GraphQL, webhook configuration, data transformation, Linux environment management, scripting (Python, Java, Groovy), SQL, OAuth/API key security, monitoring and alerting
Preferred skills
ScriptRunner, complex workflow and scheme design, data migration between platforms, cross-functional project leadership, mentoring
Technologies
Jira Software, Jira Service Management, Confluence, Linux, Python, Java, Groovy, SQL, REST, GraphQL
Responsibilities
Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks to connect SaaS platforms and internal systems; Support and resolve issues with collaborative applications such as Jira/Confluence; Develop, test, and deploy upgrades for collaborative applications; Create and maintain detailed technical and user-facing documentation; Identify integration opportunities that improve efficiency and automate processes
Seniority
Senior, hands-on IC
