Enterprise Applications Engineer
Core
Administer, configure, and maintain enterprise collaboration SaaS platforms (Atlassian Cloud, Slack, Zoom) to ensure reliability, security, and alignment with organizational needs.
Role type
Senior Enterprise Applications Engineer (SaaS Administration)
Builds
Secure, governed, and integrated collaboration ecosystems for internal enterprise users
Domain
Enterprise IT / SaaS Administration / Collaboration Tools
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Atlassian Cloud administration, SaaS platform governance, identity federation (SSO/SCIM), API integrations, scripting (Python/PowerShell), incident management, vendor management
Preferred skills
ITSM practices, Jira Service Management as a service platform, information security controls, iPaaS familiarity
Technologies
Atlassian Cloud (Jira, Confluence), Slack, Zoom, Azure Entra ID, Python, PowerShell
Responsibilities
Administer and configure collaboration SaaS platforms; own platform reliability and operational health; design and manage Jira configurations; implement identity federation and user lifecycle management; build and maintain automations and integrations; evaluate and manage third-party apps and AI capabilities; partner with Security and Compliance; support enterprise AI systems; maintain documentation and drive adoption; provide tier-3 user support
Seniority
Senior, hands-on IC