Director of Program Management – Data Center Solutions (Hyperscalers)
Core
Senior executive point of contact for a portfolio of key strategic customers, owning the end-to-end customer relationship and ensuring a customer-first operating model.
Role type
Director of Program Management (Strategic Accounts)
Builds
Customer programs, delivery execution, and relationship health for strategic accounts.
Domain
Electrical solutions, data center solutions, manufacturing operations, supply chain.
Deliverable
client delivery
Required skills
Strategic account management, team leadership, cross-functional influence, program governance, risk management, data-driven performance management, executive communication, manufacturing operations knowledge.
Preferred skills
Bachelor's degree, 8+ years in program management or customer operations, experience in production-focused environments, talent development.
Responsibilities
Lead and develop a high-performing team of Program Managers; oversee order management and execution for strategic customers; provide strategic program leadership across the customer lifecycle; establish and lead a disciplined customer operating cadence; represent the voice of the customer within the organization; drive continuous improvement in customer experience and team performance.
Seniority
Director, hands-on leadership & strategy
