Director of Program Management – Data Center Solutions (Hyperscalers)
Core
Senior executive point of contact for strategic hyperscaler customers, owning end-to-end relationships and ensuring delivery performance.
Role type
Director of Program Management (Strategic Accounts)
Builds
Customer programs and delivery execution for hyperscaler accounts
Domain
Electrical solutions, data center infrastructure, manufacturing operations
Deliverable
client delivery
Required skills
Strategic account management, cross-functional leadership, program governance, supply chain and logistics knowledge, executive-level communication, data-driven performance management, talent development
Preferred skills
Experience in production-focused environments, manufacturing operations planning, costing, change management
Technologies
None specified
Responsibilities
Lead and develop a high-performing team of Program Managers; Own overall customer satisfaction and delivery performance; Provide strategic program leadership across the customer lifecycle; Partner with Sales, Engineering, Operations, Supply Chain, and Logistics; Establish and lead a disciplined customer operating cadence; Oversee order management and execution; Provide leadership for pricing, scope changes, and cost impacts; Drive continuous improvement in customer experience and team performance
Seniority
Director, hands-on leadership with team management
