Analyst, People Operations (French Speaker)
Hybrid
Core
Manage inbound HR queries, maintain employee data in HRIS, and support employees with HR resources and self-service tools.
Role type
Analyst, People Operations (HR Support)
Builds
Employee documentation, personnel files, and HR data records
Domain
Human Resources / Corporate Services
Deliverable
dashboards & analysis
Required skills
HR knowledge, HRIS management, ticketing system navigation, data entry, process improvement, stakeholder collaboration
Preferred skills
Customer service experience, familiarity with HR policies, MS Office proficiency
Responsibilities
Manage inbound employee queries via ticketing system, maintain and update employee data in HRIS, create and manage employee documentation, escalate complex issues to specialized teams, educate employees on HR resources and self-service tools
Seniority
Individual Contributor