Coordinator of Patient Administration - San Antonio
Core
Field-based role managing patient care continuity, revenue attainment, and claims billing for ZOLL medical devices in assigned healthcare accounts.
Role type
Field-based patient administration and revenue coordinator
Builds
Continuity of provision of ZOLL's medical devices (LifeVest, HFMS, TherOx) and optimized reimbursement workflows
Domain
Medical devices / Cardiology / Healthcare administration
Required skills
Independent clinical acumen, claims billing expertise, payer requirements navigation, hospital/clinic environment navigation, provider/patient interaction, documentation management, HIPAA compliance, MS Office proficiency, CRM systems knowledge
Preferred skills
Healthcare/Medical Device experience, Power BI, Salesforce/Dynamics
Technologies
Salesforce, Dynamics, Power BI, Excel, Word, Outlook
Responsibilities
Visit customers to ensure device provision continuity, prioritize patient care plans, manage follow-up processes with National Accounts, process documentation to prevent revenue delays, provide staff training on order requirements, achieve performance metrics, comply with healthcare regulations
Seniority
Individual Contributor, entry to mid-level