ServiceNow Software Engineer
Core
Develop, configure, maintain, and integrate ServiceNow solutions (ITSM, SecOps) across the full SDLC for Shell's Agile DevOps team.
Role type
ServiceNow Software Engineer
Builds
ServiceNow platform capabilities, ITSM and SecOps modules, and integrated software solutions
Domain
Energy sector, Enterprise Service Management (ESM), Cloud SaaS
Deliverable
production ML models | product features
Required skills
ServiceNow scripting, API integrations, ACL debugging, HTML5, CSS, AJAX, .Net, Java, Webservices, Glide Record, SaaS platform experience, COTS software experience, Agile/DevOps methodologies, CI/CD, iterative development, ServiceNow administration, ITSM module development, SecOps module development
Preferred skills
Experience with global virtual team collaboration
Technologies
ServiceNow, HTML5, CSS, AJAX, .Net, Java, Webservices, Glide Record
Responsibilities
Design, develop, deploy, and maintain ServiceNow solutions; Support and enhance ServiceNow modules (ITSM, SecOps); Perform bug fixes and implement enhancements within Agile sprints; Participate in platform upgrades and new feature rollouts; Collaborate with Product Owners, Solution Owners, and Architects; Maintain alignment with SDLC best practices
Seniority
Mid-Senior, hands-on IC
