Principal Client Partner (RapidScale)
Core
Managing and growing a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and long-term customer success for managed services and professional services.
Role type
Principal Client Partner (Sr Manager, Non People Leader)
Builds
Secure, reliable managed and advisory services across private, public, and hybrid clouds
Domain
Cloud services, cybersecurity, and managed IT services
Deliverable
client delivery
Required skills
closing and expanding services-led engagements, managing enterprise accounts, selling managed services and cloud solutions, navigating multi-stakeholder buying processes, building relationships with senior stakeholders, understanding public/private/hybrid cloud environments
Preferred skills
experience in cloud MSP or systems integrator environment, familiarity with AWS/Azure/Google Cloud/VMware ecosystems, experience in Healthcare/Financial Services/Retail/Gaming industries
Technologies
AWS, Azure, Google Cloud, VMware
Responsibilities
Own and manage the full customer relationship across a portfolio, build and maintain relationships with senior stakeholders, drive revenue growth and expansion, develop and execute account plans, identify and pursue new opportunities, manage opportunities through the full sales cycle, partner with solution engineering and delivery teams, monitor account health and risks, maintain pipeline discipline and forecasting accuracy
Seniority
Senior, hands-on IC
