Director Learning and Enablement (RapidScale)
Core
Architect and execute an enterprise learning ecosystem to drive performance, scalability, and customer satisfaction for a high-growth managed cloud solutions organization.
Role type
Director of Learning & Enablement (Strategic Leadership)
Builds
Enterprise-wide professional development programs for Sales and Operations teams
Domain
Managed Cloud Services / IT Consulting / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic learning leadership, instructional design, adult learning theory, LMS administration, change management, financial acumen, vendor management, performance analytics
Preferred skills
Organizational development, cloud services business models, sales enablement platforms, agile learning design
Technologies
AWS, Azure, Google Cloud, LMS systems, sales enablement platforms
Responsibilities
Develop and execute a long-term learning strategy aligned with business objectives; Partner with executive leadership to identify skill gaps and growth opportunities; Create and manage a trusted vendor ecosystem for scalable, role-based curricula; Support citizen learning through LMS administration and coaching; Implement metrics-driven training programs to improve time-to-productivity and reduce errors; Champion a culture of continuous learning and introduce governance models to measure impact.
Seniority
Director, Strategic Leadership