Senior Technical Support Engineer
Core
Deliver advanced Tier 3 support for complex Vertica database environments by independently troubleshooting escalated issues and performing root-cause analysis.
Role type
Senior Technical Support Engineer (Database)
Builds
Production database systems and support solutions for enterprise customers
Domain
Data Warehousing / Cloud Infrastructure
Deliverable
client delivery
Required skills
Linux administration, SQL, data warehousing concepts, Vertica architecture, performance tuning, TCP/IP networking, containerized environments
Preferred skills
Vertica hands-on experience, cloud environments, object storage technologies
Technologies
Vertica, RHEL, CentOS, Ubuntu, Kubernetes
Responsibilities
Independently troubleshoot escalated issues, perform detailed root-cause analysis, mentor junior engineers
Seniority
Senior, hands-on IC
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