Technical Account Manager Architect - Singapore
Core
Provide architectural, technical, and migration guidance to strategic enterprise customers while managing L3 support escalations and onboarding for ClickHouse's real-time analytics and data warehousing platform.
Role type
Senior Technical Account Manager Architect
Builds
Production deployments of ClickHouse distributed database systems for enterprise clients
Domain
Data warehousing, real-time analytics, distributed databases, cloud infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Distributed database management systems (DBMS), OLAP, Cloud/SaaS platforms, Linux/Unix, Kubernetes, System administration, Network administration, Big data, Public cloud infrastructure (AWS/GCP/Azure)
Preferred skills
Project management, Technical consulting, Escalation management, Documentation, Knowledge base development
Technologies
ClickHouse, Kubernetes, AWS, GCP, Azure, Linux, Unix
Responsibilities
Lead onboarding, production launches, and POCs for strategic enterprise customers; Provide architectural and migration guidance; Own and oversee L3 support cases and escalations; Partner with Product, Engineering, and Sales to develop account plans and roadmaps; Assist with hiring and mentoring new team members; Develop reference architectures and knowledge base articles.
Seniority
Senior, hands-on IC with mentorship responsibilities
