Conference Center Support Technician
Core
Client-facing technical role delivering concierge-level meeting technology and audiovisual support to attorneys, employees, and clients for in-person, virtual meetings, and legal proceedings.
Role type
Senior IC conference center support technician
Builds
Seamless conference room and event experiences for legal professionals and clients
Domain
Legal services / Audiovisual and conference room technology
Required skills
AV system troubleshooting, videoconferencing platforms, Windows/Office configuration, network connectivity, ITSM tools, legal proceedings support, equipment inventory management, user guidance
Preferred skills
Experience supporting legal proceedings, familiarity with ITSM tools
Technologies
Crestron, Q-SYS, Biamp, Extron, Shure, Cisco, Poly, Zoom, Teams, Webex
Responsibilities
Configure and test conference rooms for meetings and events, provide real-time technical support during sessions, perform daily/weekly/monthly room checks, document incidents and resolutions, assist with equipment commissioning and inventory, escalate complex issues to IT/AV teams
Seniority
Mid-level, hands-on IC
