Regional Service Manager
Core
Manage regional service business, field service engineers, and customer relations for medical radiation equipment.
Role type
Senior regional service manager (medical equipment)
Builds
Service delivery, customer satisfaction, and operational compliance for installed medical equipment base
Domain
Medical technology / Radiation therapy
Required skills
People management, customer relations, budget preparation, technical service planning, conflict resolution, regulatory compliance, contract management, team mentorship, travel management
Preferred skills
Commercial knowledge, vendor credentialing management, quality certification maintenance
Technologies
Medical radiation equipment, service management systems
Responsibilities
Manage and direct Field Service Engineers; interface with customers to resolve service issues; prepare capital and operating expense budgets; ensure compliance with safety and regulatory policies; manage installations, calibrations, and preventative maintenance; drive team to reduce resolution time.
Seniority
Senior, hands-on IC with people management responsibilities
