Director, Campaign Operations
Core
Lead the vision, strategy, and execution of marketing programs to enable efficient, scalable, and high-quality campaign execution for millions of learners.
Role type
Director, Campaign Operations (Strategic Leadership & Operations)
Builds
Scalable campaign production models, automated customer journeys, and integrated MarTech ecosystems.
Domain
Education Technology / Marketing Operations
Required skills
Strategic leadership, operational excellence, marketing automation, workflow management, data governance, team leadership, process optimization, stakeholder management, change management, technical depth
Preferred skills
Player-coach mindset, experience with AI in marketing, self-service platform design, cross-functional collaboration
Technologies
Salesforce Marketing Cloud, Workfront, Data 360
Responsibilities
Define and evolve enterprise campaign operations strategy and operating models; build and optimize production models using internal teams and external agencies; provide leadership and governance for campaign operations platforms; drive campaign performance through testing, measurement, and optimization; lead and develop a high-performing distributed team of automation strategists and campaign producers.
Seniority
Director, strategic leadership with hands-on execution
