Account Manager
Core
Developing new business relationships and serving as the first level of support to existing clients for a global language services provider.
Role type
Account Manager (New Business Development & Client Support)
Builds
New client acquisitions and upsell opportunities for translation and localization services
Domain
Language Services / Localization / Global Business Services
Deliverable
client delivery
Required skills
Business development, cold calling, negotiation, client education, cross-functional liaison, industry analysis, problem solving, time management
Responsibilities
Develop prospective clients through research, trade shows, and networking; Foster and close new clients; Grow new business from existing clients and upsell the portfolio; Negotiate rates and deadlines; Educate clients on the translation process; Liaise with production to ensure quality delivery; Follow up with clients to ensure satisfaction.
Seniority
Individual Contributor
