Account Manager
Core
Developing new business relationships and serving as the first level of support to existing clients for a global language services provider.
Role type
Account Manager (Business Development & Client Support)
Builds
New client acquisition and upselling of translation and localization services
Domain
Language services and technology solutions
Deliverable
client delivery
Required skills
Business development, client relationship management, negotiation, problem solving, industry knowledge, sales strategies
Responsibilities
Develop prospective clients through research, trade shows, and networking; Foster and close new clients via cold calling and referrals; Grow new business from existing clients and upsell the portfolio; Negotiate rates and deadlines; Educate clients on the translation process; Liaise with production to ensure quality delivery; Follow up with clients to ensure satisfaction.
