Sr. Account Manager
Core
Managing large and complex global media and entertainment accounts to drive customer satisfaction, retention, growth, and profitability.
Role type
Senior Account Manager (Media & Entertainment)
Builds
Global client relationships and account strategies for media and entertainment organizations
Domain
Media & Entertainment
Deliverable
client delivery
Required skills
Account management, global onboarding, risk mitigation, governance framework creation, revenue growth strategy, competitive analysis, business review leadership, process optimization, RFP/RFI/RFQ management, consultative problem solving
Preferred skills
Sales experience, presentation skills, design eye
Technologies
Microsoft Office (Excel, Outlook, Word, PowerPoint)
Responsibilities
Manage global customer org charts and communication touchpoints; Define and deploy onboarding plans; Create governance frameworks (SLA/MSA/KPIS); Drive account growth and support sales cycles; Lead Business Reviews; Audit accounts for process improvement; Participate in RFPs/RFIs/RFQs; Act as a consultative partner to solve business problems
Seniority
Senior, hands-on IC with team management
