People Operations - Manager
Core
Lead People Operations Advisors to deliver high-quality HR operational services across the end-to-end employee lifecycle for a global logistics organization.
Role type
Senior People Operations Manager (HR Operations)
Builds
Employee experience and HR service delivery processes
Domain
Global Logistics / HR Operations
Deliverable
dashboards & analysis
Required skills
Team leadership, HR operations expertise, Stakeholder management, Process improvement, Data integrity, Change management, KPI monitoring, Conflict resolution, Analytical thinking
Preferred skills
Payroll experience, Works council experience, Recruitment operations experience
Technologies
Workday
Responsibilities
Lead and engage a team of People Operations Advisors across multiple countries; Coach and develop team members through clear goals and feedback; Plan resource allocation and workload distribution; Oversee timely and accurate HR operational services; Enhance recruitment operations efficiency; Ensure accurate data entry in Workday; Resolve complex employee queries and provide policy guidance; Drive and monitor KPIs and service levels; Identify root causes of process inefficiencies and implement improvements; Promote adoption of employee self-service tools; Lead HR projects and standardization efforts; Act as liaison between GOT and other EEO workstreams; Strengthen collaboration between Europe and Hub PA Managers; Support change communications and deliver training on new tools and processes.
Seniority
Manager, hands-on IC with team leadership
