Last Mile Site Manager
Core
Coordinate last-mile delivery operations, manage haulers and delivery teams, and ensure effective in-home delivery for customers.
Role type
Senior Last Mile Site Manager / Area Manager
Builds
Last-mile delivery network for B2B, B2C, and e-commerce channels
Domain
Logistics / Transportation / Supply Chain
Deliverable
product features
Required skills
Operations coordination, Vendor relations, Performance management, Claims processing, Customer interface, Data analysis
Preferred skills
Last Mile management experience
Technologies
N/A
Responsibilities
Coordinate communication between haulers, delivery teams, and client management; Provide on-site presence to ensure procedural compliance; Oversee recruiting and performance of haulers; Maintain vendor relations; Follow up on shipping discrepancies and damage claims; Interface with end customers for in-home delivery; Generate monthly operation reports.
Seniority
Senior, hands-on IC