Last Mile Site Manager
Core
Define, develop, and manage last-mile operations and customer support programs to ensure service quality, customer satisfaction, and profitability across multiple locations.
Role type
Last Mile Site Manager
Builds
Last-mile delivery networks for B2B, B2C, and e-commerce channels
Domain
Global logistics and freight transportation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Operations management, multi-location oversight, vendor relations, claims processing, customer interface, data analysis, financial calculation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Coordinate communication between haulers, delivery teams, and client management; provide on-site presence to ensure procedural compliance; oversee recruiting and performance of haulers; maintain monthly operation reports with service statistics
Seniority
Mid-level, hands-on management
