Customer Experience Analyst
Core
Manage customer experience and drive digital tool adoption to simplify client interactions in container logistics.
Role type
Customer Experience Analyst
Builds
Customer support workflows and digital adoption strategies for Maersk logistics services
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Customer support, digital tool adoption, supply chain knowledge, business acumen, advanced English proficiency
Preferred skills
Experience in transportation or logistics sectors
Technologies
LNS, Maersk website
Responsibilities
Provide customer support and resolve inquiries, promote digital tools and Maersk solutions, build client relationships, understand end-to-end logistics cycles
Seniority
Individual Contributor
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.