Assistant Manager, Last Mile
Core
Supervise hourly on-site staff handling data entry, customer service, order processing, and delivery operations while dispatching trucks and managing shipping discrepancies.
Role type
Assistant Manager, Last Mile Operations
Builds
Integrated logistics network for global trade, including FTL, LTL, brokerage, and cross-border trucking services.
Domain
Logistics / Supply Chain / Transportation
Required skills
Vendor relations management, GPS dispatching, in-home delivery oversight, team supervision, monthly operating report generation, conflict resolution, training, scheduling
Preferred skills
Manufacturing environment experience, prior supervisor role with performance review experience, problem-solving, time management
Technologies
GPS technology
Responsibilities
Develop and maintain relations with vendors, stores, and independent contractors; Ensure follow-up on shipping discrepancies, damaged goods, and in-home damage claims; Dispatch trucks using GPS technology; Oversee in-home delivery for customers; Maintain monthly operating reports; Directly supervise hourly on-site staff; Train employees and assign work
Seniority
Mid-level, hands-on IC with supervisory duties