Last Mile Lead
Core
Direct oversight of couriers and external carriers at the Prague distribution center to ensure timely, complete deliveries and high customer service quality.
Role type
Senior operations lead (last mile logistics)
Builds
Last-mile delivery operations for customers
Domain
Logistics / Last-mile delivery
Required skills
Team leadership, conflict resolution, KPI monitoring, process optimization, logistics software proficiency, shift management
Preferred skills
Fast decision-making, adaptability, high concentration, diplomatic communication
Responsibilities
Manage courier and carrier quality, monitor loading times and delivery delays, optimize operational processes, use internal logistics software for capacity and route management, lead shift operations
Seniority
Senior, hands-on IC