General Manager
Core
Leading store operations, team development, and guest experience to drive sales and profitability for a coffee shop.
Role type
Store General Manager
Builds
Coffee shop operations and brand experience
Domain
QSR / Coffee
Required skills
P&L management, staff recruiting and training, sales growth strategies, inventory control, food safety compliance, shift scheduling
Preferred skills
ServSafe certification, high school diploma or GED
Technologies
CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper
Responsibilities
Own the entire recruiting process from posting to onboarding; manage P&L and build financial plans; ensure food safety and sanitization compliance; drive sales goals and traffic growth; coach and develop team members for guest service excellence.
Seniority
Mid-level management
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