IT Student Intern System Support 1
Core
Support a department by deploying, maintaining, and troubleshooting computers and devices while resolving minor IT issues.
Role type
IT Student Intern (System Support)
Builds
Internal IT support services for department/facility users
Domain
Healthcare IT / General IT Support
Required skills
Basic computer hardware knowledge, ITIL ticketing system documentation, Security policy implementation, Problem-solving, Verbal and written communication
Preferred skills
Information Systems degree or related field, Equivalent work experience
Technologies
PC, Mouse, Monitor, Keyboard, ITIL ticketing system, Word processing, Spreadsheet, Database, Internet, E-mail, Scheduling applications
Responsibilities
Resolve minor computer issues, Document notes and resolutions in ITIL system, Update staff on project status, Implement enterprise security policies, Support new and existing systems, Participate in department projects
Seniority
Intern