General Manager
Core
Leading store operations, team management, and guest experience for a coffee shop to drive sales and profitability.
Role type
Store General Manager
Builds
Coffee shop operations and brand experience
Domain
QSR / Coffee
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, staff recruiting and training, sales growth, inventory control, food safety compliance, shift scheduling
Preferred skills
ServSafe certification, high school diploma or GED
Technologies
CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper
Responsibilities
Manage store P&L and financial planning; recruit, hire, and train staff; ensure food safety and sanitization standards; drive sales and traffic growth; handle guest complaints and satisfaction metrics; maintain accurate records and inventory control.
Seniority
Individual Contributor, operational leadership