Pre-Access Central Scheduler PRN
Core
Schedules and pre-registers patients for appointments, outpatient visits, and procedures across multiple locations and departments.
Role type
Central Scheduler
Builds
Patient appointment schedules and visit registrations
Domain
Healthcare administration
Required skills
Multi-channel phone experience, Customer service etiquette, Basic medical insurance knowledge, Intermediate computer operating knowledge, 30+ WPM typing speed, Active listening, Reading comprehension, Critical thinking, Active learning, Complex problem solving
Responsibilities
Utilize multiple systems to perform scheduling functions, Provide patients with preparation and location information, Collect and input patient data into the system, Validate patient insurance and explain benefits, Manage multiple phone calls including answering, transferring, and conferencing, Act as a mentor for new hires as needed