Client Program Director
Core
Lead global account teams to deliver operational excellence, value creation, and business growth for Maersk's most valuable customers in container logistics.
Role type
Senior IC Client Program Director (Supply Chain)
Builds
End-to-end supply chain operations and customer transformation programs
Domain
Global container logistics and supply chain management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic account management, operational excellence, program and project management, supply chain optimization, stakeholder management at executive levels, business improvement/Lean tools, team leadership and development
Preferred skills
Global exposure, experience with complex operational and commercial challenges, ability to interface with executive management
Technologies
Lean tools, supply chain planning systems
Responsibilities
Enhance customer satisfaction through regular performance reviews and forward-looking planning; Lead customer transformation and verify implementation of value-creating projects; Develop annual roadmaps and long-term visions for accounts; Co-create account strategies with commercial directors; Host global client program management meetings; Set up onboarding and development plans for operations teams; Manage performance objectives for the operational team
Seniority
Senior, hands-on IC with strategic leadership