Customer Representative (Japanese-speaking) - Hybrid - Sport Clothing Industry GW01
Hybrid
Core
Provide first-class customer satisfaction and support for sport clothing brands via telephone, email, chat, and social media.
Role type
Customer Representative (Japanese-speaking)
Builds
Consumer experience and brand representation for sport clothing clients
Domain
Sport Clothing / Retail Services
Deliverable
client delivery
Required skills
Bilingual German and advanced English, Japanese language proficiency, active listening, written communication, product recommendation, complaint de-escalation, call logging, time management
Preferred skills
Self-motivation, teamwork, outgoing attitude, goal-oriented mindset
Technologies
Call tracking systems, Office pack, Keyboarding