Manager II, Content Development
Core
Develop and implement learning content strategies, manage content roadmaps, and oversee the creation of engaging e-learning, video, and simulation materials for client teams.
Role type
Manager, Learning & Development Content Strategy
Builds
Interactive e-learning modules, videos, simulations, and job aids for client operations
Domain
Business Services / Corporate Training
Required skills
Content strategy development, instructional design (ADDIE, Bloom's Taxonomy), team leadership, LMS management, content authoring tools, stakeholder management, training needs analysis, compliance standards, analytics, AI integration
Preferred skills
Adobe Creative Cloud, SCORM/AICC/xAPI standards, HTML5/CSS, gamification, Kirkpatrick model evaluation
Technologies
Articulate, Captivate, Vyond, Synthesia, LMS, Adobe Creative Cloud, MS Office, Google Suites
Responsibilities
Develop learning content strategy aligned with business goals, manage content development roadmap, collaborate with operations and client teams, ensure team productivity and timeline adherence, review and approve content for accuracy and compliance, integrate AI and analytics to enhance engagement, present strategies to stakeholders
Seniority
Manager, hands-on leadership
