Fashion Support Consultant (French-speaking) - On-site KL01
Based in Spain
Core
Handle incoming customer contacts via telephone, email, chat, or automated alerts to solve user demands and ensure contractual SLA maintenance.
Role type
Customer Support Consultant (French-speaking)
Builds
Customer support services for fashion industry clients
Domain
Fashion industry / Customer Service
Deliverable
client delivery
Required skills
French (proficient/bilingual), English (advanced), customer care skills, call management, SLA adherence, problem resolution
Preferred skills
IT platform knowledge, Windows/MS Office, internet configuration