Director, C&P Customer Growth Initiatives
Core
Aggregate and disseminate insights from Adobe's priority customers across the extended Creativity and Productivity network to executive leadership and global sales teams.
Role type
Director, Customer Growth Initiatives (Strategy & Program Management)
Builds
Global customer feedback loops, targeted DMe initiatives, and strategic points of view for field sales execution.
Domain
SaaS / Creative Software / Customer Success
Deliverable
dashboards & analysis
Required skills
Program management, process improvement, sales execution, strategic planning, customer acumen, stakeholder management, data aggregation
Preferred skills
Experience with matrixed enterprise organizations, scaling global customer programs, fostering team cohesion
Technologies
None explicitly stated
Responsibilities
Engage with customers and internal teams to capture field insights; develop strategic points of view to amplify across the organization; create targeted initiatives to communicate customer priorities; shadow VP Global C&P Sales to understand strategy; help prioritize sales efforts.
Seniority
Director, strategic leadership
